The digital transformation of newsrooms to become reader first

INMA 12/06/2019

Shelley Seale

The digital transformation of newsrooms has entered a new phase: Readers First. In a meet-up on June 12 featuring INMA researcher-in-residence Grzegorz (Greg) Piechota and guest George Brock, former Managing Editor of The Times of London and currently a journalism professor at City University in London, INMA members learnt more about editorial governance for trust, audience engagement for loyalty, data analytics for reader-centricity, service design and development for innovation, and culture change management for transformation.

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